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Terms and Conditions

Last Updated: April 2024

Welcome to DocSeva. These Terms and Conditions govern your use of the DocSeva website and services provided by Ridely Mobility Pvt Ltd.

1. Acceptance of Terms

By accessing our website and using our services (doctor consultations, lab tests, ambulance booking, and pharmacy deliveries), you agree to these Terms and Conditions.

2. Services Provided

DocSeva is a healthcare technology platform. We facilitate connections between patients and verified healthcare providers. We do not provide medical advice directly but act as a technology intermediary.

3. User Responsibilities

You must provide accurate information during registration. Any misuse of the platform (e.g., false emergency SOS) may result in account termination.

4. Payments and Pricing

All prices are quoted in Indian Rupees (INR). Payments must be made via the designated payment gateways (Cashfree). Pricing for consultations and tests are subject to change.

5. Limitation of Liability

Ridely Mobility Pvt Ltd is not liable for the medical outcomes of the consultations or tests booked via the platform. We ensure our partners are verified, but the professional liability rests with the respective healthcare provider.

6. Contact Us

For any queries regarding these terms, contact us at: